כללית

The Fragmented Healthcare Experience, Unified

Managing your health with the Israeli public healthcare system often means juggling multiple phone numbers, physical appointment cards, and waiting on hold. The "כללית" app by Clalit Health Services directly addresses this friction, consolidating your entire medical ecosystem into a single, secure digital command center. It transforms a reactive, paperwork-heavy process into a proactive, streamlined experience, putting the power of scheduling, communication, and record access directly into your hands.

Core Functionality: From Queue to Control

This application functions as a comprehensive digital front door to your Clalit HMO membership. The primary mechanic is the elimination of physical and telephonic bureaucracy. Instead of calling a clinic to book a specialist, you use an integrated calendar to view available slots across multiple locations. Instead of carrying a paper referral, you generate and send it digitally within the app. The core loop is simple: a health need arises, you open the app, and you execute the administrative task in seconds. This includes everything from ordering repeat prescriptions and viewing lab results to contacting your family doctor via secure text message. The user experience is built around reducing cognitive load, presenting only relevant options based on your specific medical history and upcoming appointments.

Key Advantages: Efficiency and Transparency

The primary strength of this app is its ability to drastically reduce time spent on healthcare logistics. You gain real-time visibility into your queue number for walk-in clinics, allowing you to arrive precisely when needed. The digital prescription system eliminates paper loss, and the ability to view imaging and blood test results directly on your device removes the anxiety of waiting for a phone call. Furthermore, the app provides a clear, auditable trail of all your medical correspondence, referrals, and appointment history, creating a level of transparency that paper-based systems cannot match.

Core Feature Breakdown

• Instant Appointment Booking: Schedule visits with your family doctor or specialists across hundreds of clinics using a live, interactive calendar interface.
• Digital Document Vault: Access and download lab results, imaging reports, and referral letters immediately upon their release from the system.
• Secure Physician Messaging: Send a direct, encrypted text message to your primary care doctor for quick medical advice or administrative questions.

Download Mobile App Now

Gain exclusive access to a more efficient healthcare routine. This is a limited offer for a digital tool that transforms how you interact with the Clalit system. Take control of your medical administration today.

This application requires an active internet connection (Wi-Fi or mobile data) for all features. Results and appointment availability are subject to the policies of Clalit Health Services. In-app purchases may be required for certain premium services or private consultations. Standard data charges from your mobile carrier may apply.